Terms and Conditions bonus138

By accessing, registering, or using any part of the bonus138 platform – whether through the website, mobile app, or any other provided access method – you expressly agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, you are requested not to use our platform.

These Terms and Conditions constitute a legally binding agreement between you as the user and bonus138 as the platform operator. This document should be read together with Privacy Policy which also forms part of the overall platform usage agreement.

Use of the bonus138 platform is subject to the following eligibility requirements, which must be met by every individual wishing to register as a member:

• Age at least 18 years old or have reached the age of majority under the laws of your country of residence, whichever is higher.
• Not enrolled in any betting self-exclusion program, whether self-managed or administered by a relevant authority.
• Register only one account only – registering multiple accounts is strictly prohibited.
• Acting on your own behalf and not as a representative or proxy for another person.
• Not residing in a jurisdiction that prohibits online betting activities under local law.

Upon registration, you are required to provide truthful, accurate, and up-to-date information. Any false or misleading information may result in immediate account suspension or termination. bonus138 reserves the right to request additional documentation at any time for identity verification purposes.

The KYC (Know Your Customer) process is mandatory before your first withdrawal is processed. Required documents include:

• A clear photo of your MyKad (front and back) or a valid passport.
• Proof of current address – a recent utility bill or bank statement (not older than 3 months).
• Phone number verification via SMS OTP.

Bonus138 supports a wide range of deposit methods popular among Malaysian users, including DuitNow Transfer, FPX (direct bank transfer), Touch 'n Go eWallet, GrabPay, Boost, and selected cryptocurrencies. All deposits are processed through secure, integrated payment channels with full encryption.

• Minimum deposit is RM 20 for most payment methods.
• Deposits must be made using a payment method registered in your own name.
• Bonus138 does not accept cash deposits or payments via unrecognized third parties.
• All deposits are made in Malaysian Ringgit (RM) or an equivalent currency converted automatically.
• Any attempt to process a deposit through unauthorized methods may result in account suspension.

We are not responsible for any deposit delays caused by third-party factors such as banking system disruptions or e-wallet processing times beyond our control.

Withdrawal of winnings at bonus138 is processed automatically once the request has been verified and all conditions are met. A smooth withdrawal process requires compliance with the following conditions:

• Account KYC verification must be fully completed.
• The account holder name of the destination account must match the name on your bonus138 account.
• Any rollover requirements associated with bonuses received must have been fully met.
• Minimum withdrawal is RM 30 for e-wallets and DuitNow, and RM 50 for bank transfers.

Bonus138 reserves the right to suspend withdrawals for fraud investigation or compliance monitoring purposes. In such cases, we will notify the member within a reasonable timeframe of the reason for the suspension and the next steps.

Bonus138 offers a variety of bonuses and promotions for new and existing members. Each promotion has specific terms that must be followed. General rules applicable to all promotions are as follows:

• Each bonus has a rollover (turnover) requirement that must be met before withdrawal is allowed.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Using multiple accounts to claim the same promotion is fraudulent and may result in account termination.
• Bonus138 reserves the right to void bonuses or wins obtained through bonus use if any attempt to manipulate the system is found.
• Promotions are for personal member use only and may not be transferred to any other party.

As a bonus138 member, you are responsible for ensuring your account is used lawfully and responsibly. The following activities are strictly prohibited on our platform:

• Using software, bots, automated scripts, or any method that provides an unfair advantage over other players.
• Attempting to exploit technical bugs or system vulnerabilities to gain an undue advantage.
• Colluding with other players to manipulate game outcomes.
• Money laundering or using the platform for suspicious financial activities.
• Using a credit card or payment method that is unauthorized or belongs to another person.
• Spreading misleading or defamatory information about bonus138.

Bonus138 reserves the right, at its sole discretion, to suspend or terminate any member account without prior notice in the following situations:

• Detection of fraudulent activity or attempts to manipulate the platform.
• Non-compliance with any term in this document.
• Requests from law enforcement bodies or relevant authorities.
• Accounts found to be owned or accessed by individuals under the age of 18.
• Accounts that have been inactive for more than 12 consecutive months.

In cases of account termination for valid reasons (not due to a violation), any legitimate balance will be returned to the member within the stipulated timeframe. However, any bonuses or wins obtained through activities that breach our terms will be fully forfeited.

The bonus138 platform is provided "as is" without any express or implied warranties. We do not guarantee that the platform will always be available without interruption, free from errors, or fully secure against external threats beyond our control.

Bonus138 shall not be liable for:

• Any financial losses arising from wagering activity on the platform, including losses resulting from temporary technical disruptions.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Service disruptions caused by factors beyond our control, such as internet outages, third-party system failures, or extraordinary circumstances.
• Any indirect losses, business losses, or data loss arising from the use of or inability to use the platform.

Bonus138 is committed to promoting healthy and responsible gaming practices. We provide a range of tools and resources to help members manage their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Betting Limit: Set a maximum betting amount per game session.
• Self-Break: Take a break from the platform for a period of your choice – from 24 hours up to 6 months.
• Self-Exclusion: Permanent self-exclusion requests may be submitted to our customer support team.

If you or someone you know is showing signs of problem gambling, please contact our support team or refer to Responsible Gaming page for more information and available support resources.

Bonus138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice to individual members. Amendments take effect immediately upon publication on this website.

It is your responsibility as a member to review these Terms and Conditions periodically. Continued use of the platform after any amendments are published will be considered acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of using the bonus138 platform, our team is available to assist you 24 hours a day, 7 days a week.

• Support Email: [email protected] (displayed as text only)
• Live Chat: Available directly on the bonus138 app and website
• Telegram: Reach us via the official bonus138 Telegram channel

For complaints related to financial transactions, please provide your transaction reference number to expedite the investigation process. We aim to respond to all enquiries within 24 business hours.

These Terms and Conditions are governed by the laws applicable to bonus138's operations. Any dispute that cannot be resolved through negotiation will be referred to the dispute resolution procedures established by the relevant regulatory body.